Welcome to DF Pools. By accessing dfpoolsusa.com or using our services, you agree to these Terms of Service.
Important. These Terms cover this website and our general practices. Every project is governed by its own written proposal and contract, signed by both parties. That contract is what defines the scope, price, payment schedule, warranty periods, and what is and is not included. Where this page and a signed contract differ, the signed contract for that project controls.
1. About Us
DF Pools, Inc. (“DF Pools”, “we”, “us”) is a pool construction and remodeling company serving South Florida.
Address: 1990 NW 44th St, Pompano Beach, FL 33064
Phone: (954) 740-1585
Email: [email protected]
2. Services
DF Pools provides new pool construction, pool remodeling and resurfacing, spas, decks and paver installation, and related outdoor living services. All work is performed under a written proposal and contract signed by both parties.
3. SMS / Text Messaging Terms
By providing your mobile phone number through the chat widget on our website, you agree to receive text messages from DF Pools.
Program description. DF Pools sends two types of messages: (a) customer care and transactional messages, such as replies to your inquiry, appointment confirmations and reminders, and project updates; and (b) promotional messages, such as seasonal offers and service announcements. Consent for each type is collected separately through independent checkboxes, and consent is not a condition of purchase.
Message frequency. Message frequency varies based on your interaction with us.
Cost. Message and data rates may apply. DF Pools does not charge for text messages; any charges come from your mobile carrier.
HELP. Reply HELP to any message, or contact us at [email protected] or (954) 740-1585, for assistance.
STOP. Reply STOP to any message to cancel at any time. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent. To rejoin, opt in again through our website.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Privacy. We do not sell, rent, or share your mobile number or your SMS consent with third parties or affiliates for their marketing purposes. See our Privacy Policy.
4. Payments and Deposits
The price, the payment schedule, and the amount of each payment are set out in the signed contract for each project. Our general practice is:
- A signed and dated contract with a deposit is required before work begins. Deposits are non-refundable unless otherwise specified in writing.
- The balance is billed in scheduled progress payments as the project advances.
- Change orders require full payment at the time the addendum is accepted and signed.
- Add-ons, parts, mosaics, ladders, and rails require full payment in advance and are non-refundable.
- We accept cash, check, Zelle, credit card (a processing fee applies), bank transfer through a QuickBooks invoice link, and financing.
5. Change Orders
No change to the contracted work is made without a written change order executed by both DF Pools and the owner, or at minimum an email or text message authorization. Payment for the additional work is received before that work begins.
6. Warranty
Work performed by DF Pools carries a warranty. The coverage and the warranty period for each item are stated in the signed contract for that project, and manufacturer warranties on materials and equipment are passed through to the customer under the manufacturer’s own terms.
What is not covered. Shade variations, towel marks, small indentations, white spots, and surface staining are inherent to all pool plaster and are not considered a material failure by the manufacturer or by DF Pools. Natural stone pavers vary in color and may show pitting or chips that are inherent to the stone; sealing is not included unless contracted. Warranties exclude damage from fire, hurricanes, floods, other acts of nature, and physical abuse. Labor and equipment costs arising from a manufacturer warranty replacement are billed separately if performed by DF Pools.
Warranties are void unless full payment has been made for the contracted services.
7. New Surface Care
A newly applied pool surface cures underwater. During the curing period the water requires brushing, filter cleaning, and chemical balancing, and swimming is not recommended. The curing period and the maintenance requirements are provided to the customer with the project documentation. Following those requirements is necessary to avoid damage to the new surface, and the customer assumes responsibility for use of the pool during curing.
8. Property Access, Landscaping and Irrigation
The homeowner grants DF Pools personnel ample access to the site, along with use of water and electric power and the right to store materials and debris on site during the project. Landscaping and irrigation may be damaged where crews access and work. Unless otherwise agreed in writing, that damage is not included in the contract and remains the responsibility of the property owner. DF Pools takes reasonable care to limit it.
9. Dispute Resolution
If either party has to hire counsel to enforce its rights under an agreement with DF Pools, the losing party agrees to pay the reasonable costs and attorney fees of the prevailing party. The customer knowingly and voluntarily waives the right to a trial by jury in connection with any action arising out of the agreement.
10. Limitation of Liability
To the maximum extent permitted by Florida law, DF Pools is not liable for indirect, incidental, or consequential damages arising from the use of this website.
11. Changes to These Terms
We may update these Terms at any time. The current version is always available on this page.
12. Contact
DF Pools, Inc.
1990 NW 44th St, Pompano Beach, FL 33064
(954) 740-1585
[email protected]